Agent FAQ

Everything Agents
Need to Know.

Start with our Frequently Asked Questions to find answers on quoting, underwriting, discounts, and tools. Orion180 gives agents the support they need.

AGENT FAQS

Frequently Asked Agent Questions.

Which states does Orion180 operate in?

We currently offer homeowners insurance in the following states:

  • Alabama
  • Arizona
  • Colorado (Flood only)
  • Florida (Orion180 FLEX)
  • Georgia
  • Illinois (Flood only)
  • Indiana
  • Massachusetts (Orion180 FLEX)
  • Mississippi
  • North Carolina
  • Ohio
  • South Carolina
  • Texas (Orion180 FLEX)
What types of properties are eligible?

Eligible homes include:

  • Single-family, owner-occupied dwellings
  • Townhomes and duplexes
  • Seasonal/secondary residences (non-rental)
  • Deeded to the first named insured
What are the core coverages?

Policies include protection for:

  • Coastal perils: Wind, hurricane, hail, tornado
  • AOP: Fire, theft, vandalism
  • Optional endorsements per state availability
What optional coverages are available?

Agents can add:

  • Special Computer Coverage
  • Personal Property Replacement Cost
  • Water Back-Up & Sump Pump Overflow
  • Loss Assessment Coverage
  • Swimming Pool & Hot Tub Liability
What deductible options can we offer?
  • Wind/Hurricane/Hail/Tornado: 2% to 10%
  • AOP: $500, $1,000, $2,500, or 1% to 10%
What discounts are available to policyholders?

Discounts vary by state but commonly include:

  • Auto Companion
  • Renewal
  • Loss-Free
  • Affinity / Military
  • Protective Device
  • E-Policy
Where do I quote and bind policies?

Use the Orion180 Agent Portal for quoting, binding, document upload, and status tracking.

Who do I contact for underwriting support?

Refer to the Underwriting Guide in the Agent Portal or contact Underwriting at (866) 590-3550, option 2.

What marketing resources are available?

Access marketing brochures, product guides, FAQs, and flyers from the Agent Resource Center or by emailing your territory manager.

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