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Pay with
Confidence.
Learn how to make a payment, confirm escrow set up, and manage your billing.
CONVENIENT PAYMENT OPTIONS
Multiple Ways To Pay Your Bill.
Orion180 offers several ways to pay your premium, including online, by phone, or by mail. If your mortgage includes escrow billing, your lender may handle the payments. You can confirm your billing setup by logging into MY180 or using the Orion180 Mobile App.
Payment Methods:
Autopay (Recommended)
Set up automatic payments through MY180.com by navigating to: Policy → Finance → Set Up AutoPay.
Online
- Log in to MY180.com or through the MY180 mobile app.
- Select your policy number.
- Make a Payment.*
Phone
Mortgage/Escrow
If your policy is paid through escrow, your mortgage company will make payments on your behalf.
Please contact your insurance agent regarding payment options.**
Please contact your insurance agent regarding payment options.**
Wire Transfer*** or Mail
If your policy starts with: ‘OIC’
Wire/ACH:
Orion180 Insurance Services. LLC
Account Number: 0336489255
ACH Routing Number: 063104668
Wire Transfer Routing Number: 062005690
Account Number: 0336489255
ACH Routing Number: 063104668
Wire Transfer Routing Number: 062005690
Mail:
Dept #6553
Orion180 Insurance Company
PO Box 11407
Birmingham, AL 35246-6553
Orion180 Insurance Company
PO Box 11407
Birmingham, AL 35246-6553
Overnight mailing address:
Wholesale Lockbox 6553
Attention: Ryan Biasco
2090 Parkway Office Circle Hoover, AL 35244
Wholesale Lockbox 6553
Attention: Ryan Biasco
2090 Parkway Office Circle Hoover, AL 35244
If your policy starts with: ‘OSI’
Wire/ACH:
Orion180 Insurance Services. LLC
Account Number: 0336489271
ACH Routing Number: 063104668
Wire Transfer Routing Number: 062005690
Account Number: 0336489271
ACH Routing Number: 063104668
Wire Transfer Routing Number: 062005690
Mail:
Dept #9934
Orion180 Insurance Company
PO Box 850001
Orlando, FL 32885-9934
Orion180 Insurance Company
PO Box 850001
Orlando, FL 32885-9934
Overnight mailing address:
Wholesale Lockbox 9934
Attention: Lilliam Nieves
6149 Chancellor Drive Suite 700 Orlando, FL 32809
Wholesale Lockbox 9934
Attention: Lilliam Nieves
6149 Chancellor Drive Suite 700 Orlando, FL 32809
* This option does not apply for payments made by Mortgage/Escrow. We accept Visa, Mastercard, and Discover for all online and phone payments.
** When your homeowner’s insurance policy payment is managed by a third party, such as your lender or servicer, it is referred to as “Escrow billed.” You are responsible for getting in contact with your lender about your escrow billing.
*** All ACH/Wire transactions must reference the policy number.
How to Pay
Check Your Payment Setup.
Log into MY180.com or the Orion180 Mobile App. Select your policy number, then go to Finance (Policy Number → Finance) to see whether you or your mortgage company is set up to make payments.
When to Pay
Know Your Due Date.
Your first payment is due before the effective date of your policy. Future payments must be made on time to maintain coverage. Late payments may result in fees.
All ACH or wire payments must include your policy number.
This does not apply to mortgage or escrow payments.
Important notes
- Payments may take up to two business days to process.
- A $25 fee may apply for returned payments.
- Payment confirmation numbers should be saved for your records.
- For payment assistance, contact customer service at (866) 590-3550.
PAYMENT FAQS
Common Questions About Payments.
When is my first payment due?
Your first payment is due before the effective date of your policy. If payment is not received on time, late fees may apply.
How can I check who is responsible for paying my bill?
Log into MY180.com or the Orion180 Mobile App. Select your policy number, then go to Finance. You’ll see whether payments are set up to be made by you or by your lender/escrow.
What payment methods are available?
- Online: Log in to MY180.com or the Orion180 Mobile App. Select your policy number, then Make Payment and follow the steps.
- Phone: Call (866) 590-3550. This is the preferred method for after-hours or weekend payments.
- Autopay: Log in to set up autopay through your policy profile.
- Mail: You may send a check to the appropriate lockbox address listed on your billing notice. Be sure to include your policy number on the check.
- Wire Transfer/ACH: Instructions vary by policy prefix (OIC or OSI). See your billing notice for details.
Mortgage/Escrow: If your mortgage company manages payments, you will not need to pay us directly. Contact your agent for details.
Note: We accept Visa, Mastercard, and Discover. American Express (AMEX) is not accepted.
What information do I need to include with my payment?
Always include your correct policy number on checks, wires, or attached documents to avoid delays in processing.
How long does it take for mailed payments to process?
Checks sent via regular mail typically take 7–15 business days to be delivered and processed. Delivery times depend on U.S. Postal Service schedules, which we cannot control.
What happens if I stop payment on a check?
If a payment is stopped by the sender, banks may charge NSF (non-sufficient funds) or stop-payment fees. Because all payments are processed through servicing centers, we may not be able to notify you immediately if a stop-payment occurs.
What if I need to make a payment outside normal business hours?
We recommend paying online or by phone for the fastest processing, especially on weekends or evenings when mail cannot be received.
Do all ACH and wire transfers need a reference?
Yes. All ACH and wire transactions must include your policy number for proper crediting.
What does “Escrow billed” mean?
When your homeowners insurance payment is managed by a third party, such as your lender or mortgage servicer, it is called Escrow billing. In this case, your lender is responsible for sending payments.