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Answers Homeowners Can Count On.

Explore our Frequently Asked Questions to help homeowners understand coverage, manage claims, and discover premium savings.

Homeowner FAQS

Common Questions and Answers.

What types of homes do you cover?

We insure:

  • Single-family homes that are owner-occupied and deeded to the first named insured
  • Townhomes and duplexes (owner-occupied)
  • Seasonal or secondary residences (non-rental)

Please consult with a local agent or Orion180 Customer Service to confirm based on your location.

What perils are covered under a standard homeowners policy?

Our standard policy includes coverage for:

  • Wind, hurricane, hail, tornado, and all other perils (AOP)
  • Fire, theft, and vandalism
  • Optional endorsements available for added protection
Can I add optional coverages to my policy?

Yes. Popular add-ons include:

  • Special Computer Coverage
  • Personal Property Replacement Cost
  • Water Back-Up & Sump Pump Overflow
  • Loss Assessment
  • Swimming Pool & Hot Tub Liability
Are flood damages covered?

No. Standard homeowners insurance does not cover flood damage. Flood insurance is available as a separate policy.

What deductible options are available?

Deductibles vary by state and peril:

  • Wind/Hurricane/Hail/Tornado: 2% to 10% of Coverage A
  • AOP: $500, $1,000, $2,500, or 1% to 10%
Are there discounts available?

Yes! You may qualify for:

  • Renewal Discount
  • Loss-Free Discount
  • Military/Affinity Discount
  • Protective Device Discount
  • E-Policy Discount
How can I lower my premium?
  • Choose a higher deductible
  • Install protective devices (AWTOS, alarms, smoke detectors, etc.)
  • Stay claims-free
How do I get a quote?

Provide some basic information here, and we'll connect you with an Orion180 partner agent who can create a quote for your specific property and coverage needs.

How do I file a claim?

You can file a claim online 24/7 or call (866) 590-3550 to speak with our Claims Team.

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