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Answers Homeowners Can Count On.

Explore our Frequently Asked Questions to help homeowners understand coverage, manage claims, and discover premium savings.

Homeowner FAQS

Common Questions and Answers.

What types of insurance do you offer?

Orion180 offers homeowners a range of innovative solutions. Click on the links below to learn more about our policies:

Discover what solutions are available in your state.
 

What types of homes do you cover?

Our Home Insurance and FLEX Home Insurance Policies cover:

  • Single-family homes that are owner-occupied and deeded to the first named insured
  • Townhomes and duplexes (owner-occupied)
  • Seasonal or secondary residences (non-rental)

Our DP Landlord Insurance covers rental properties:

  • Dwellings with one to four family homes
  • Rented on a weekly, monthly, six-month, or annual / long-term basis
  • Held by individuals, trusts, and LLCs / corporations.

Please consult with a local agent or Orion180 Customer Service to confirm based on your location.
 

Are flood damages covered?

No. Home insurance and landlord insurance policies may cover internal water damage (like burst pipes), but typically do not cover rising waters from outside (overflowing river, storm surge, street flooding). To get coverage from this costly damage, you need a flood insurance policy.

Does Orion180 offer discounts?

Yes! You may qualify for:

  • Loss-Free Discount
  • Military/First Responder Discount
  • Home Buyer Discount
  • Golden Age Discount
  • Protective Device Discount
  • And more!

Availability and qualification criteria may vary by state. Contact your local Orion180 agent or our Customer Service team at Support@Orion180.com or (866) 590-3550. They’ll walk you through what’s available based on your property and location.

How do I file a claim?

You can file a claim online 24/7 or call (866) 590-3550 to speak with our Claims Team. You can also file a claim in MY180, our online policy management platform.

How does Orion180 handle claims differently than other carriers?

We prioritize speed, clarity, and compassion at every step. You’ll speak directly with a live representative, not an automated system, and get guidance through the claims process with efficiency and empathy so you can focus on what matters most: rebuilding and moving forward.

How can I be sure my claims with Orion180 will be paid?

Orion180 carries strong financial ratings and backs policies with highly rated reinsurers, ensuring claims are paid even after major disasters.

How do I get a quote?

Provide some basic information here, and we'll connect you with an Orion180 partner agent who can create a quote for your specific property and coverage needs.

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Start With the Right Solution.

Looking for coverage? Whether it’s Home, Flood, or something more, Orion180 makes it easy to start your free quote.